We're Good to Go
We're good to go here at Eastons and we have been officially accredited by Visit England with their "We're Good to Go" mark. Alongside our ‘We’re Good to Go’ accreditation, we have been recognised for our role in supporting the recovery of the UK tourism sector and have been issued with the ‘Safe Travels’ stamp from the World Travel and Tourism Council.
Changes to the government guidelines {updated 27th January 2022}
As of 27th January 2022, the UK Government have stated that there is no longer any legal requirement to wear a face covering or produce a covid passport at indoor venues. Public Health Englnad (PHE) have advised that face coverings should be worn in enclosed and crowded spaces and that operators and indoor venues may continue to set their own terms of carriage or admission.
Bearing that in mind, we ask that face coverings are to be worn when boarding and alighting the coach. Once sat down, you may remove your covering at your own discretion although Public Health England do recommend that coverings should still be used.
Theatres and concert venues MAY continue to require proof as covid status. This could be either a vaccine passport, lateral flow test result or proof of immunity. If you are using your vaccination card, it would be advisable to carry some form of photo ID (driving license or passport for example). Please ensure, you take this with you as we cannot be held responsible if you are refused entry.
Proof of Covid Status
A lot of the venues we travel to do have the right to continue to see 'Proof of Covid Status'. We are advising everyone to carry their proof of vaccination or lateral flow results on any holiday or excursion that has admission to a venue included. We (A W Eastons Coaches Ltd) cannot be held responsible or be liable for compensation if admission is refused or the cost of a test is applied to provide a negative result.
Our Commitment to You
The main point is that your safety continues to be our number one priority and we will continue with the following guidelines:
* Thorough cleaning & wiping of all surfaces
* Hand sanitisers will be made available on all coaches and in our office
* Seating plans designed to reflect current government advice
* Social distance markers in our office
* Our drivers will be provided with PPE
* Coaches will be fogged on return to our depot
* Regular reviews of our risk assessment will take place to ensure we are always up to date with the current guidelines
* Regular updates will be made through our website and social media channels
Additional Information
Travel Office: We request that all visitors to our office must wear a mask (unless exempt) and the number of customers permitted to enter the office will be limited.
Passenger Numbers: We will continue to fill all forward facing seats (as advised by the Confederation of Passenger Transport (CPT) Governing Body.
What happens if a government imposed covid19 restriction or lockdown means my holiday or day excursion cannot take place?
In the situation whereby the government imposes a lockdown or restriction whereby your departure cannot take place, you will either be offered a full refund, or the opportunity to transfer onto an alternative departure during 2021 or 2022. Please note: For excursions, we will automatically move your departure on a like for like basis to an alternative date, meaning you do not lose your chosen seats. You will then have 21 days to inform us whether the new date is suitable, or whether you would prefer to have a refund or transfer your booking to an alternative.
What does your Covid19 protection cover insurance actually cover?
Any of our insurance cover purchased from 16.08.20 will include Covid19 Cover. This means that protection is provided should you contract coronavirus COVID-19 either before your scheduled departure date and be unable to travel, or while you are on holiday and need to self-isolate or return home early.
What happens if I choose to cancel my booking but there are no government imposed covid restrictions?
Should you decide to cancel your booking, but there are no restrictions in place and the tour is going ahead as planned, then standard T&C’s will apply.
Details of our T&C’s can be found here:
Holiday Booking Conditions Day Excursion Booking Conditions
A Breath of Fresh Air
We look forward to welcoming you aboard again soon.